Privacy
This Privacy Policy explains how Nyrah Craft Shop (“Nyrah”, “we”, “us”, “our”) collects, uses, stores, and protects information provided by users (“you”, “your”) when you access or use our website, services, or interact with us through online or offline channels (collectively referred to as the “Platform”).
Nyrah Craft Shop is committed to respecting your privacy and ensuring transparency in how your personal information is handled.
YOUR CONSENT
By accessing or using our Platform, including browsing our website, placing orders, or contacting us, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, we request that you do not use our Platform or services.
Your continued use of the Platform constitutes your informed consent to the collection, use, storage, and processing of your information in accordance with this Policy.
OUR COMMITMENT TO PRIVACY
We are committed to safeguarding your personal information and processing it responsibly, lawfully, and ethically. We take reasonable measures to protect your data and ensure it is used only for the purposes outlined in this Privacy Policy.
INFORMATION WE COLLECT
We may collect the following types of information to provide and improve our services:
Personal Information
- Name
- Phone number
- Email address
- Billing and shipping address
Order & Transaction Information
- Products purchased
- Order history
- Payment-related details (processed securely via third-party payment gateways)
Nyrah does not store your card, bank, or UPI details directly.
Technical & Usage Information
- Device type and browser
- IP address
- Website usage data (pages visited, interactions)
This information helps us improve website performance and user experience.
WHY WE COLLECT YOUR INFORMATION
Your information is collected to:
- Process and fulfill orders
- Communicate order updates and customer support
- Improve our products, services, and website experience
- Respond to queries and requests
- Meet legal and regulatory requirements
We may also use your contact details to share updates, offers, or promotions. You may opt out of such communications at any time.
SHARING OF INFORMATION
We do not sell or rent your personal data.
Your information may be shared only with:
- Trusted service providers (delivery partners, payment gateways, IT services) strictly for order fulfillment and service delivery
- Legal or regulatory authorities, if required by law
All third parties are obligated to handle your data securely and only for the intended purpose.
CHILDREN’S PRIVACY
Nyrah Craft Shop does not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent.
DATA STORAGE & RETENTION
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Policy
- Comply with legal, accounting, or regulatory obligations
You may request deletion of your data unless retention is required by law.
DATA SECURITY
We follow reasonable security practices to protect your information from unauthorized access, misuse, alteration, or disclosure. While we take strong precautions, no method of data transmission over the internet can be guaranteed to be completely secure.
YOUR RIGHTS
You have the right to:
- Access your personal information
- Request correction or updates
- Request deletion or erasure of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and continued use of the Platform indicates acceptance of the revised Policy.
CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
Nyrah Craft Shop
📍 Sreerangam Tower, Advocate Lane, Karunagappally
📧 Email: [add official Nyrah email here]
LEGAL COMPLIANCE
This Privacy Policy is published in compliance with applicable Indian laws, including the Information Technology Act, 2000 and related rules on data protection and privacy.
